How do i know if an item is eligible for return?

1Answer

We adopt a 15-day policy as long as the returned product/s are unused, unwashed, and returned with all original packaging and tags.
If a certain style is NOT eligible, it is mentioned on the product page itself.
Free gifts/products won or received in promotional offers, swimwear, bodysuits, stockings & jewellery are not eligible for return.
We accept returns & exchanges on products purchased on The Sunday Surprise for a fee of Rs.150 only. This will be deducted from the store credit voucher generated for the exchange or return. In case of return or exchange, your redeemed reward points will not be added back into your account.

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